Position Title
REF 1566: National Control Center Controller
About Our Organisation
The Water Authority of Fiji is a corporate body established under the Water Authority of Fiji Act 2007 to make provision for the effective management and administration of the Water and the wastewater systems.
We are responsible for providing access to quality drinking water and wastewater services to over 159,000 and 33,540 residential and non-residential metered customers in the urban areas of Fiji and also setting up water supply systems in rural areas.
Position Objective
The NCC Controller is responsible for monitoring, maintaining and operating WAF’s National Control Centre (NCC) to safeguard the effective, efficient and continuity of WAF's operations with minimal disruptions. This position reports carries a wide spectrum reporting with direct reporting to the Manager Instrumentation and SCADA, with indirect reporting to the Chief Operating Officer, Manager Regional Operations and Senior Engineers.
Key Accountabilities
- Effective and efficient NCC operations delivered
- Reservoir levels are always at the right level at all times and this is ensured through continuously monitoring of reservoir levels through SCADA and physical reading
- Initiate physical reading of reservoirs conducted as requested by Supervisor DMA, TL Operations, Engineers or Senior Engineers
- DMA/Duty Supervisor alerted on critical reservoir level and overflows
- Disruptive Notice are sent out and complaints received are addressed with relevant parties
- DMAs alerted in the various zones regarding their respective complaints
- Accurate and timely information on pump status obtained from Water Pump Station operators
- Real time data uploaded from SCADA RTUs used when running calibrated water models
- Continuous Monitoring and Control of WAFs assets through SCADA at National Control Centre 24hrs, 7 days a week is ensured
- Work plans achieved through effective teamwork and timely assistance
- Timely assistance provided amongst the team on any Alarm in SCADA or fault and respective Supervisors or operations personal informed
- Better monitoring and relaying of information to respective stakeholders ensured through idea sharing
- Any other work as directed by Manager Instrumentation & SCADA performed timely and efficiently
- Respective stakeholders updated on critical alarms from SCADA or operations
- Quality and accurate information distributed to the various stakeholders in a timely and professional manner
- Effective relationship established with EFL through robust consultation on any planned or unplanned power outages
- Quality update reports provided on hourly Reservoir level, valve operation, Water pump station pump status, Inflow & Outflow of water treatment plants to management and operational teams timely
- reports created using water modelling data and GIS data
- Following of Approved standard operating procedures (SOPs)
- Timely, relevant and compliant reporting
- All internal and external (if any) reporting requirements in regard to WAF's NCC function fully understood and correctly executed
- Robust and relevant periodic reports prepared and submitted as and when requested
- Superiors provided with useful information combined with analysis and interpretation, for the purpose of decision making
- Ad-hoc information request by superiors addressed in a timely manner
- All internal and external (if any) reporting requirements in regard to WAF's NCC function fully understood and correctly executed
- Teamwork and cooperation
- Cooperation within the team and greater function / department encouraged
- Cooperation across functions / departments ensured
- Collaboration and leadership to achieve relevant organisational targets and goals
- Other related duties assigned by the relevant superiors effectively and efficiently addressed
- Organisational Values upheld and demonstrated at all times
- Support toward the alignment of deliverables to organisational values and strategic directions ensured
- Organisational values and good corporate and governance practices are complied with in delivering outcomes ensured
Qualification and Experience Requirement
- The Applicant must possess a minimum Diploma in one of the following disciplines:
- Electrical, Electronics, Civil or Mechanical Engineering
- Information Technology (IT), Instrumentation or Telecommunications
- With a minimum of two (2) years’ relevant experience in any of the following areas:
- SCADA system operation, RTU/PLC diagnostics or automation systems
- Water distribution operations including pump station and reservoir management
- Co-ordination of field response for burst mains, valve isolations or service disruptions
Skills and Abilities
- Sufficient experience in Water Operations, reservoirs or pumping station management/ Mechanical / Electrical/ instrumentation and Automation activities
- Candidates with experience in SCADA system monitoring, instrumentation, telemetry, network monitoring, water modelling software, attendance to field issues like bursts, valve ops or reservoir imbalances will be an advantage
- A minimum of 2 years’ relevant experience
- Understanding of hydraulic principles and network behaviour (pressure zones, reservoir behaviour)
- Familiarity with the impact of infrastructure maintenance on operational continuity
- General knowledge of the purpose and operations of water utilities
- General understanding of Non-Revenue Water Concepts and the impact it plays in water utilities
- Ability to analyse data and leverage on findings for best outcome
- Strong teamwork, leadership and interpersonal communication skills
- Ability to meet deadlines and perform beyond nature of responsibility
- Competent user of Microsoft office and basic reporting tools
- Understanding Occupational Health and Safety Management Systems (OHSMS) and practices
How To Apply For Position
Interested candidates are advised to apply online and complete the recruitment requirements on the portal. All applications should be received no later than 2nd May, 2025
INCOMPLETE & LATE APPLICATIONS WILL NOT BE CONSIDERED. ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.
Employment Type
Established
SBU
Operations
Sub-Section
NCC
No. of Positions
2
Salary Scale
$16,079.74-$20,099.68 Per year
Job Location
Wailoku Depot - Suva
Vacancy Valid Till
May 2, 2025
