Position Title
REF 1687: Senior Human Resource Information System and Projects Officer
About Our Organisation
The Water Authority of Fiji is a corporate body established under the Water Authority of Fiji Act 2007 to make provision for the effective management and administration of the Water and the wastewater systems.
We are responsible for providing access to quality drinking water and wastewater services to over 159,000 and 33,540 residential and non-residential metered customers in the urban areas of Fiji and also setting up water supply systems in rural areas.
Position Objective
The Senior Human Resources Information System Officer & Projects position is responsible for performing a variety of day-to-day administrative Human Resource Information System (HRIS) functions, ensuring data integrity, and the processing and reporting of HR data. In addition, the position holder will be required to provide support in terms of the Performance Management framework of the Authority and manage all communication and monitoring processes to ensure its effectiveness. Incumbents work independently under general direction. Handles problems and non-routine situations by determining the approach or action to take and interprets guidelines, procedures, policies, and practices
Key Accountabilities
- Effective supervision of the HRIS function
- Innovative plans and initiatives to advance the effectiveness and functions of HRIS are periodically developed/refined
- Opportunities for improving/enhancing Human Resources Processes through Information System(s) effectively and continuously identified and recommended for management's consideration
- Relevant annual work plan for the HRIS function developed in consultation with staff and successfully implemented
- Effective leadership of the following was delivered
- maintaining the accuracy and integrity of all employees' work data entered in WAF's HRIS
- Conducting monthly audits and resolution of audit issues (if any). Audit issues minimised
- maintaining completeness of data in HRIS systems and databases
- ensuring that the HRIS and information therein are available on a timely basis
- performing group data updates, exports, imports, clean-ups, and research, and report generation, and amendment of any data discrepancies whilst doing routine daily/weekly/monthly HR reports
- coordination and implementation of new HRIS features, specialized HRIS project reconfiguration, upgrades, resource optimization with minimal disruption to WAF's operations
- integration of HRIS with other systems within WAF and management of other changes as needed in close collaboration with stakeholders and the IT team
- development and maintenance of the HRIS monitoring system, including the data centre environmental and monitoring system
- reviewing system and application logs, and verifying completion of scheduled jobs such as backups
- Ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes, etc.
- Approving the creation, changing, and deletion of user accounts per request.
- troubleshooting complex problems reported by users in consultation with HRIS staff
- HRIS policy development
- maintenance and enhancement of HRIS tables, codes, and security services
- streamlining HR processes via economical automation
- Quality and timely HRIS-related advice provided to direct reports and WAF staff
- Efficient and accurate HR administrative processes delivered
- Assistance and support provided to others on difficult assignments and/or problems as directed
- Specialised project works or departmental functions coordinated, scheduled, and progress tracked
- Inquiries, complaints, or problems effectively always addressed professionally
- Primary contact for assigned function with outside organisations or other departments
- Administrative support provided, such as preparing and composing confidential correspondence, and receiving and screening telephone calls
- Office operations such as office meetings, conferences, workshops, appointments, and/or special events executed and coordinated
- Minutes, notices, manuals, agendas, and correspondence with all supporting documentation, requiring application of specialised knowledge of the assigned function, prepared and promptly
- Policy development led, and guidelines, procedures, policies, and practices interpreted
- Well-informed management through accurate and timely reporting
- All internal and external (if any) reporting requirements in regard to WAF's HRIS function are fully understood and correctly executed
- Robust and relevant monthly and periodic reports prepared and submitted as and when requested
- Superiors provided with useful information combined with analysis and interpretation, for decision making
- Ad-hoc information request by superiors addressed promptly
- All internal and external (if any) reporting requirements in regard to WAF's HRIS function are fully understood and correctly executed
- Human capital management
- Effective oversight and on-the-job training for staff delivered
- HRIS staff are highly motivated and productive
- Training needs for staff are effectively monitored in partnership with the Team Leader, Talent Acquisition & Management, and appropriately addressed in consultation with the HR Department
- Relevant performance measures established for staff, timely performance appraisals carried out, and action items (for both strengths and weaknesses) resolved in consultation with the HR Department and other relevant parties
- WAF Staff effectively trained on the usage of HRIS. Usage rate of HRIS is effectively monitored and optimised
- Teamwork, Co-operation & Organisation Values Upheld and Practiced
- Cooperation across functions/departments
- Work collaboratively to achieve the set targets and goals
- Other related duties assigned by the Team Leader / Manager HR were effectively and efficiently addressed
- Ensure support of the environment, aligning deliverables to organisational values and strategic directions
- Organisational values and good corporate and governance practices are complied with in delivering outcomes ensured
Qualification and Experience Requirement
- Degree in Information Systems, Information Technology, Human Resources Management, Industrial Relations, Public Administration, Management with at least 3 – 5 years of experience in a similar role
AND/OR - Diploma in IS, IT, Human Resources Management, Industrial Relations, Public Administration and Management with at least 5 years’ experience in a similar role
Skills and Abilities
- Highly proficient in the use of PayGlobal System, Microsoft Office programs & use of databases and data interrogation
- High-level skills in using a Human Resources Information system (including payroll)
- Understanding of the relevant technology, procedures, practices, acts and regulations, and processes used within the HR Unit
- Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, team leaders, managers, and subject matter experts
- Strong analytical and problem-solving skills
- Ability to analyse large data sets
- Ability to carry out financial analysis to determine the viability of a proposed project, in partnership with the Finance Department
- Ability to meet deadlines and to work under pressure
- Good Knowledge of Employment Relations Act 2007 and other Labour Legislation
How To Apply For Position
Interested candidates are advised to apply online and complete the recruitment requirements on the portal. All applications should be received no later than 19th December, 2025
INCOMPLETE & LATE APPLICATIONS WILL NOT BE CONSIDERED. ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.
Employment Type
Established
SBU
Corporate Services & Strategic Performance
Sub-Section
Human Resources
Salary Scale
$28,000.00-$35,000.00 Per year
Job Location
National Office - Suva
Vacancy Valid Till
December 19, 2025
