Position Title
REF 1836: Service Technician (Liquid Trade Waste)
About Our Organisation
The Water Authority of Fiji is a corporate body established under the Water Authority of Fiji Act 2007 to make provision for the effective management and administration of the Water and the wastewater systems.
We are responsible for providing access to quality drinking water and wastewater services to over 159,000 and 33,540 residential and non-residential metered customers in the urban areas of Fiji and also setting up water supply systems in rural areas.
Position Objective
This role is responsible for assisting the management of liquid trade waste services in the conduct of WAF operations. This role is also responsible for pollution source investigating sources (PSI) and reports to the Technical Officer LTW.
Key Accountabilities
- Liquid Trade Waste and Environment Management services effectively assisted
- Thorough understanding of WAF's Liquid Trade Waste policies and Standard Operating Procedures (SOPs) ensured as well as successfully implemented.
- Conduct effluent sampling of trade waste customers and any other sampling needed for the conduct of our operations.
- Conduct site inspection of commercial and industrial customers for compliance to the Liquid Trade Waste Standard.
- Facilitate the permit renewal and issuance to tanker trucks, commercial and industrial customers.
- Attend to wastewater complains related to Liquid Trade Waste and identify root cause to ensure minimum downtime to operations.
- Undertake awareness and engagement session with customers on best practises of Liquid Trade waste Management.
- Timely, relevant, and quality assistance provided to the Technical Officer via the effective delivery of the following.
- Internal and External stakeholders aware of the Liquid Trade Waste Program and its implementation.
- Contributions to negotiations and management of trade waste services contracts and permits with customers.
- Correct data generated, assessed, processed and complete to allow the issue of correct Trade Waste Services Charges accurately addressed.
- Trade waste database remains current, correct, and accessible.
- Assist the Technical Officer when and as required in the conduct of the trade waste operations
- Timely, relevant, and compliant reporting delivered
- All internal and external reporting requirements regarding the outcomes of this role fully understood and correctly executed.
- Robust and relevant periodic reports prepared and submitted as and when requested.
- Technical Officer and Head of Liquid Trade Waste provided with useful information combined with analysis and interpretation, for the purpose of decision making.
- Ad-hoc information/reporting requests by superiors addressed in a timely manner.
- Full compliance with OH&S and other relevant regulatory requirements always maintained.
- Process improvement and initiative in creating operational efficiencies ensured.
- Effective contributions to the development and/or strengthening of operational guidelines and work procedures delivered.
- Collaboration and Maintaining Effective Relationship with the Stakeholders
- Effective working relationship with representatives of other relevant government agencies and departments established and optimised.
- Effective working relationship with existing and potential customers established and optimised.
- Working relationship effectively utilised to analyse, articulate, and clarify current and future customer needs.
- Customer satisfaction effectively delivered/customer satisfaction targets achieved.
- Assessed current and future customer needs appropriately reported to superior.
- Teamwork and cooperation
- Cooperation within the team and greater function / department encouraged.
- Cooperation across functions / departments ensured.
- Collaboration and leadership to achieve relevant organisational targets and goals.
- Other related duties assigned by the Technical Officer effectively and efficiently addressed
- Organisational Values promoted and always demonstrated
- Support of the environment aligning deliverables to organisational values and strategic directions ensured.
- Organisational values and good corporate and governance practices are complied with in delivering outcomes ensured
Qualification and Experience Requirement
- The Applicant must possess a Bachelor’s Degree in Environmental Science, Environmental Management or Chemistry, Biology or Industrial Lab Tech with 2 years of work experience in a related field.
Skills and Abilities
- Basic knowledge of Liquid Trade Waste Policy
- Knowledge on Environment Management Act and Regulations
- Proven ability to work under minimum supervision
- Proven ability to identify the type of pre- treatment & prescribe analysis required for a business
- Proven ability to meet deadlines, highly organised and can work under pressure
- Customer service/customer relationship management experience
- A valid driver’s license with a clean driving record
How To Apply For Position
Interested candidates are advised to apply online and complete the recruitment requirements on the portal. All applications should be received no later than 06th November, 2026
INCOMPLETE & LATE APPLICATIONS WILL NOT BE CONSIDERED. ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.
Employment Type
Established
SBU
Customer Experience
Sub-Section
Liquid Trade Waste
Salary Scale
$20,800.00-$26,000.00 Per year
Job Location
National Office - Suva
Vacancy Valid Till
November 6, 2026
