Position Title
REF 1841: Technician (Rural)
About Our Organisation
The Water Authority of Fiji is a corporate body established under the Water Authority of Fiji Act 2007 to make provision for the effective management and administration of the Water and the wastewater systems.
We are responsible for providing access to quality drinking water and wastewater services to over 159,000 and 33,540 residential and non-residential metered customers in the urban areas of Fiji and also setting up water supply systems in rural areas.
Position Objective
The Technician Rural is responsible to assist the Technical Officer to perform tasks assigned to ensure that all WAF rural daily operations and maintenance works, ensuring sustainable, quality and safe drinking water in accordance with WHO standards. The position reports to the Technical Officer Rural. The role also supports rural community engagement, customer liaison, rural scheme monitoring, reporting and project implementation activities as directed.
Key Accountabilities
- Technical Expertise demonstrated and provided
- Operational plans for the rural water supply system formulation, development and effective and timely implementation of assisted and ensured.
- Provisioning of continuous supply of good quality and safe drinking water in compliance with WHO, FNDWQ standards in the rural water system.
- Satisfied customers through quality service delivery
- Timely and effective implementation of rural water operations provided
- Revenue assurance maintained
- Well informed management through accurate and timely reporting
- Regular accurate reports provided in a timely manner
- Operations and maintenance reports
- Complaints resolution
- Operational plans developed and implemented
- Implementation progress reports are timely and complete
- Regular accurate reports provided in a timely manner
- Teamwork and cooperation
- Cooperation within the team and greater function / department ensured
- Cooperation across functions / departments
- Set targets and goals achieved through collaborative work
- Cooperation within the team and greater function / department ensured
- Statutory and operationally compliant unit
- Statutory and regulation compliant
- Compliance to national regulatory obligations (OHS Act 1996 & Environment Management Act 2005).
- Compliance with standard operational procedures ensured
- Risk compliance ensured
- Statutory and regulation compliant
- Organisation's image and value standards demonstrated and promoted
- Support of the environment aligning deliverables to organisational values and strategic directions ensured
- Organisational values and good corporate and governance practices are complied with in delivering outcomes ensured
- Community and customer engagement
- Community consultations and meetings facilitated effectively with rural communities, Water Committees, traditional leaders, landowners and other relevant stakeholders.
- Appropriate traditional Fijian protocols and cultural practices observed during community engagement, rural operations and project activities.
- Customer concerns and complaints responded to professionally and escalated to the Technical Officer where required.
- WAF Customer Charter requirements and customer service standards demonstrated in all customer and community engagements
- Rural scheme monitoring and project support
- Routine inspections of rural water supply schemes undertaken and infrastructure condition, operational status and maintenance requirements accurately recorded.
- Assistance provided with rural project supervision, site inspections, measurements, verification of works, material requirements and contractor monitoring as directed.
- Engineering drawings, specifications, basic project documentation and GIS/GPS information utilised to support operational and project activities.
- Defects, operational risks, delays, material requirements and other issues identified and reported promptly
- Emergency response and resource management
- Effective response provided to water supply emergencies, major leaks, pipe bursts, source interruptions, pump failures and other operational incidents.
- Operational materials, tools and equipment requirements identified, monitored and used appropriately.
- Accurate records maintained for materials, repairs, incidents and resources utilised in rural operations
Qualification and Experience Requirement
- The Applicant must possess a Certificate III or IV in Plumbing and Sheet metal with 3 years of relevant works experience working in the Water / Wastewater Network
OR - a Trade Test Certificate Class III in Pipe Fitter or Plumber General with 2 years of demonstrated experience working on water and wastewater networks. Knowledge of network operations and management is an added advantage.
Skills and Abilities
- Experience with safely operating power tools and equipment with appropriate PPE
- Understanding of Traffic Management Plans and Practices while working within the FRA Carriage Way
- Understanding Occupational Health and Safety Management Systems (OHSMS) and practices.
- Demonstrated ability to undertake repair and maintenance on large water mains
- Ability to undertake repair and maintenance of live assets
- Demonstrated ability to monitor, prioritize, respond and control effectively in operational situation
- Experience in prioritizing tasks to efficiently utilize resources and demonstrate initiative and strategic approach in coping with unexpected situations.
- Initiative to undertake necessary corrective action with minimal supervision
- Ability to adapt to changing operational situations by understanding system behaviour and performance.
- Ability to works as a team
- Sound knowledge and relevant experience in water pipeline operations / water supply operations will be well regards
- Demonstrated ability to lead and supervise operational teams and assist with rural project supervision when required.
- Proven knowledge to effectively utilise information technology, including computerised control & monitoring systems (e.g. SCADA), geographical information systems, and engineering plans & drawings in making operational and maintenance decisions.
- Demonstrated understanding of Non-Revenue Water Concepts and the Virtuous Cycle and impact / contribution Reactive Maintenance and Operations plays in reducing Non-Revenue Water Levels.
- Demonstrated experience in water and/or wastewater network operations & maintenance management
- Proven track record of high-quality service provided to customers
- Ability to communicate effectively with internal and external contacts
- Ability to provide technical advice and expertise
- Demonstrated ability to facilitate, chair and conduct community consultations and meetings relating to rural water supply operations, maintenance and project activities
- Knowledge and understanding of traditional Fijian protocols and appropriate cultural practices relevant to community engagement, rural operations and project implementation
- Good knowledge and understanding of the WAF Customer Charter and demonstrated ability to provide quality customer service and appropriately manage customer concerns and complaints
- Proficiency in Microsoft Word, Excel and PowerPoint for preparation of reports, correspondence, schedules, presentations, data records and operational documentation
- Ability to maintain accurate electronic and physical records for rural schemes, operations, maintenance activities, inspections, assets, materials and customer complaints
- Ability to assist with rural project inspections and supervision, including verification of works, measurements, material requirements and contractor performance
- Ability to interpret engineering drawings, specifications, basic BOQs and project documentation in support of rural operations and project activities
- Knowledge of rural water supply scheme monitoring, basic drinking water quality requirements, infrastructure condition assessment and identification of operational risks
- Ability to respond effectively to operational emergencies, including major leaks, pipe bursts, source interruptions, pump failures and other water supply incidents
- Ability to utilise GPS/GIS and digital mapping tools to record, locate and monitor rural water supply infrastructure and assets
- Ability to communicate effectively with Turaga-ni-koro, Water Committees, Provincial and District representatives, landowners, contractors and other relevant stakeholders
- Knowledge of water meter maintenance and rural process
- Must possess a driver’s license
How To Apply For Position
Interested candidates are advised to apply online and complete the recruitment requirements on the portal. All applications should be received no later than 06th November, 2026
INCOMPLETE & LATE APPLICATIONS WILL NOT BE CONSIDERED. ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.
Employment Type
Established
SBU
Infrastructure Delivery
Sub-Section
Rural
Salary Scale
$15,200.00-$19,000.00 Per year
Job Location
Vatunibale Depot - Labasa
Vacancy Valid Till
November 6, 2026
