{"id":1431,"date":"2026-08-28T17:46:55","date_gmt":"2026-08-28T05:46:55","guid":{"rendered":"https:\/\/careers.waterauthority.com.fj\/?post_type=jobs&#038;p=1431"},"modified":"2026-08-28T17:46:56","modified_gmt":"2026-08-28T05:46:56","slug":"ref-1819-ict-support-officer","status":"publish","type":"jobs","link":"https:\/\/careers.waterauthority.com.fj\/?jobs=ref-1819-ict-support-officer","title":{"rendered":"REF 1819: ICT Support Officer"},"author":1,"featured_media":0,"template":"","class_list":["post-1431","jobs","type-jobs","status-publish","hentry","jobs_category-no"],"_edit_lock":"1787895924:1","_edit_last":"1","job_custom_message":"","position_title":"REF 1819: ICT Support Officer","sort-position_title":"sort-left-0","position_title-custom-title":"Position 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Office - Suva","sort-position_job_location":"sort-right-4","position_job_location-custom-title":"","position_job_location-hide-title":"off","position_job_location-hide-field":"off","position_job_location-field-tag":"div","position_job_location-field-tag-title":"div","position_job_location-field-class":"","position_description":"The Water Authority of Fiji is a corporate body established under the Water Authority of Fiji Act 2007 to make provision for the effective management and administration of the Water and the wastewater systems.\r\n\r\nWe are responsible for providing access to quality drinking water and wastewater services to over 159,000 and 33,540 residential and non-residential metered customers in the urban areas of Fiji and also setting up water supply systems in rural areas.","sort-position_description":"sort-left-1","position_description-custom-title":"About Our 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\t<li>Assist in maintaining UPS, communication cabinets, and ICT equipment rooms.<\/li>\r\n<\/ul>\r\n<\/li>\r\n \t<li>Cybersecurity Support\r\n<ul>\r\n \t<li>Support implementation of ICT security controls, policies, and standards.<\/li>\r\n \t<li>Assist with endpoint protection, patch management, and security awareness activities.<\/li>\r\n \t<li>Report and escalate cybersecurity incidents and suspicious activities.<\/li>\r\n \t<li>Ensure compliance with ICT policies and information security procedures.<\/li>\r\n<\/ul>\r\n<\/li>\r\n \t<li>Business Continuity &amp; Emergency Support\r\n<ul>\r\n \t<li>Support ICT disaster recovery and business continuity initiatives.<\/li>\r\n \t<li>Assist during emergency situations impacting ICT services.<\/li>\r\n \t<li>Provide onsite support during outages, natural disasters, or operational incidents.<\/li>\r\n<\/ul>\r\n<\/li>\r\n \t<li>Regional ICT Coordination\r\n<ul>\r\n \t<li>Act as the first point of ICT contact within the assigned region.<\/li>\r\n \t<li>Support regional meetings, awareness programmes, and operational activities.<\/li>\r\n \t<li>Liaise with regional management on ICT requirements and issues.<\/li>\r\n<\/ul>\r\n<\/li>\r\n \t<li>Coordinate vendor visits and maintenance activities within the region.<\/li>\r\n<\/ol>","sort-position_responsibilities":"sort-left-3","position_responsibilities-custom-title":"Key Accountabilities","position_responsibilities-hide-title":"off","position_responsibilities-hide-field":"off","position_responsibilities-field-tag":"div","position_responsibilities-field-tag-title":"div","position_responsibilities-field-class":"","position_qualifications":"<ul>\r\n \t<li>The applicant must possess a Diploma or Degree in Information Technology, Computer Science, Network Engineering, or related field.<\/li>\r\n<\/ul>\r\n<ul>\r\n \t<li>Minimum 2-3 years ICT support 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All applications should be received no later than 11th September, 2026\r\n\r\n<strong>INCOMPLETE &amp; LATE APPLICATIONS WILL NOT BE CONSIDERED. 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